CSE Support & Ticketing Directory

Please review the categories below before submitting a request to ensure your ticket is routed to the correct CSE support team. Sending requests to the appropriate channel helps us respond faster and more efficiently.

Graduate Student Support

CSEGradSupport@lsu.edu
Use this for:

  • Graduate advising questions
  • Add / drop courses
  • Document signatures
  • Graduate assistantship issues

Undergraduate Student Support

CSEUndergradSupport@lsu.edu
Use this for:

  • Course overrides
  • Permission of Department (POD) courses
  • Advising issues (e.g., flag lifting)
  • Undergraduate document signatures

Online Program Support

CSEOnlineSupport@lsu.edu
Use this for:

  • Online program advising
  • Add / drop courses
  • General online program questions

Graduate Admissions

CSEGradAdmissions@lsu.edu
Use this for:

  • Application status inquiries
  • Master’s / PhD program requirements
  • General graduate admissions questions

Faculty & Graduate Assistant (GA) Support

CSEFacultyGASupport@lsu.edu
Use this for:

  • GA funding updates
  • GA-related questions or requests

Peer
Advising

CSEPeerAdvising@lsu.edu
Use this for:

  • FAQs (General Education, technical electives, etc.)
  • Schedule planning advice

IT & Technical Support

CSEHelp@lsu.edu
Use this for:

All IT requests, including:

  • Account access
  • Lab computers
  • Software issues
  • Hardware or network problems